3 reasons why National Hood and Duct Cleaning clients keep coming back
When you run a busy commercial kitchen, keeping your kitchen extraction system clean isn’t just about hygiene, it’s about fire safety, compliance, and protecting your business.
At National Hood, we specialise in SS9 mechanical ventilation systems and help our clients meet their 12A and BWOF requirements with confidence. Over the years, we’ve built long-term relationships with restaurants, cafés, takeaways, and food service businesses across New Zealand.
So why do our clients keep coming back? It comes down to three key things we deliver every time.
1. Clear, reliable communication
Running a kitchen is fast-paced, and the last thing you need is chasing contractors or wondering when your next clean is happening.
Our team makes it simple by providing:
Quotes within 24 hours so you can plan and budget quickly.
Scheduled cleans within 5 working days, keeping you compliant without downtime.
Timely reminders so you never risk a missed 12A deadline.
We keep you informed at every step, so you always know where things stand — no surprises, no stress.
Our promise: When we say we’ll be there, we mean it. Our clients trust us because we deliver on time, every time.
2. Thorough, we don’t cut corners
When it comes to kitchen extract cleaning, a quick surface “arms length” clean just doesn’t cut it. Grease can build up deep inside your ductwork, creating serious fire risks and compliance problems.
That’s why we go above and beyond to make sure every clean is done properly, keeping evidence for both us and our clients.
We complete a thorough, on site scope at no charge to the client
From canopy to fan cleaning, we ensure no area is missed. For hard to reach areas, we use our (NZ first!) Power brush, or, install access hatches where needed so every part of your system can be reached and cleaned.
We provide an extensive post clean report, including a large number of before and after photos so you can see the results for yourself!
Our difference: We don’t just clean what you can see, we clean what you can’t see.
3. Compliance and insurance peace of mind
Your kitchen extraction system is part of your SS9 compliance, which is critical for both your BWOF and your insurance coverage.
If your system isn’t properly maintained and documented, you risk:
Fines of up to $20,000 from your local council.
Insurance claims being denied in the event of a fire.
Costly kitchen shutdowns while you scramble to get back on track.
We take care of the entire process for you, and have our very own Independent Qualified Person (IQP) to ensure your system is ready for 12A sign-off. That means you can focus on running your business, knowing your compliance is handled.
Our clients stay because they trust us to protect their business, their staff, and their customers.
Why Businesses Trust National Hood
Our clients keep coming back because we make it fast, simple, and stress-free to stay safe and compliant:
Quotes within 24 hours and cleans within 5 working days.
Thorough, deep cleaning with no shortcuts, ever.
Full documentation to keep your BWOF and insurance valid.
When it comes to your kitchen’s safety, cutting corners isn’t an option. With National Hood, you’ll get complete peace of mind knowing your system is cleaned right, every time.
Book Your Clean Today
Get a fast, no-obligation quote today and let National Hood take care of your SS9 compliance, so you can get back to doing what you do best: running a successful kitchen.